Terms of service

Last updated: October 2, 2026

Welcome to Selecta Shop. These Terms of Service govern your access to and use of our website, as well as your purchase of products offered through our online store.

By accessing our website, browsing our store, or placing an order, you agree to be bound by these Terms of Service, as well as any other policies published on our website.

If you do not agree with any of these terms, please do not use our website or make purchases through it.

1. General Information

Selecta Shop is an online store offering a variety of products, including products manufactured through print-on-demand services.

Products may be produced and shipped by third-party partners specializing in manufacturing and order fulfillment. This means that certain products may be manufactured only after a customer places an order.

We reserve the right to modify, update, or replace these Terms of Service whenever necessary. Any changes will be posted on this page and will become effective upon publication.

2. Use of the Website

By using Selecta Shop, you represent that:

  • You are of legal age to make purchases in your jurisdiction or have the authorization of a parent or legal guardian.

  • You will provide accurate, complete, and up-to-date information when necessary to process your order.

  • You will not use our website for illegal, fraudulent, or unauthorized activities.

  • You will not attempt to interfere with the operation, security, or availability of our website.

  • You will not use our content, designs, images, logos, text, or other materials for commercial purposes without prior authorization.

We reserve the right to limit, suspend, or terminate access to our website if we believe that these terms have been violated or that the website is being misused.

3. Products and Availability

We make every effort to display our products, colors, designs, sizes, and features as accurately as possible.

However, slight differences may exist between the images displayed on our website and the physical product due to:

  • Individual screen settings and characteristics.

  • Lighting and viewing conditions.

  • Printing and manufacturing processes.

  • Normal material variations.

  • Differences between production batches.

The availability of certain products, sizes, colors, or designs may change without prior notice.

We reserve the right to modify or discontinue products at any time.

4. Print-on-Demand Products

Some products sold by Selecta Shop are manufactured specifically after an order has been placed.

This means that the product may not be manufactured or stored in advance.

Due to the nature of print-on-demand production:

  • Processing may require additional time before shipment.

  • Production times may vary depending on the product and demand.

  • An order may be produced and shipped by a third-party fulfillment provider.

  • Orders containing different products may be shipped in separate packages.

Estimated delivery dates are not guaranteed delivery dates.

5. Prices

All prices displayed in our store are subject to change without prior notice.

The price applicable to a purchase will be the price displayed in the store at the time the order is placed, unless there is an obvious pricing error.

Selecta Shop reserves the right to correct errors in prices, product descriptions, or other information.

If an error affecting an order that has already been placed is discovered, we may contact the customer to confirm whether they wish to proceed with the purchase at the correct price or request cancellation when applicable.

Taxes, customs duties, import fees, or other additional charges that may apply to certain destinations will be the customer's responsibility when applicable under the relevant laws.

6. Orders and Acceptance

When you place an order, you are submitting a request to purchase the selected products.

Receiving an order confirmation does not necessarily mean that the order has been finally accepted.

Selecta Shop reserves the right to refuse or cancel orders in circumstances including, but not limited to:

  • An obvious error in the price or product description.

  • Product unavailability.

  • Payment-related issues.

  • Suspected fraud or unauthorized activity.

  • Incorrect or insufficient shipping information.

  • Circumstances that reasonably prevent us from processing the order.

If we cancel an order after receiving payment, the applicable amount paid will be refunded when appropriate.

7. Payments

Payments are processed through the payment methods available in our store.

By placing an order, you authorize the processing of the applicable amount for the selected purchase.

Selecta Shop does not directly store complete payment card information when payments are processed through third-party payment providers. Such providers may have their own terms and privacy policies.

If a payment is declined, unauthorized, reversed, or otherwise unsuccessful, we may suspend or cancel the order until payment has been successfully confirmed.

8. Shipping Information

The customer is responsible for providing a complete and accurate shipping address.

Selecta Shop is not responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or insufficient information provided by the customer.

Shipping times may vary depending on:

  • The destination country and location.

  • The selected shipping method.

  • Production time.

  • Product availability.

  • Customs processing.

  • Public holidays.

  • Weather conditions.

  • Logistics-related issues.

  • Circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, certain aspects of the delivery process are under the responsibility of the carrier.

9. Customs, Taxes, and Import Fees

International orders may be subject to taxes, customs duties, import fees, or other charges imposed by the authorities of the destination country.

When such charges apply and are not included in the product or shipping price, they are the responsibility of the buyer.

Selecta Shop cannot guarantee that an order will be exempt from customs or import charges.

We recommend checking the applicable import regulations in your destination country before placing an international order.

10. Cancellations, Changes, and Returns

Because certain products are manufactured on demand, requests for cancellations, changes, or returns may be subject to specific conditions.

If you wish to cancel or modify an order, you must contact us as soon as possible after placing the order. We cannot guarantee that an order can be modified or canceled once it has entered production or has been shipped.

Personalized or custom-made products may not be eligible for returns due to a change of mind, except where otherwise required by applicable law.

Nothing in these terms is intended to limit any consumer rights that may apply under applicable law.

11. Damaged, Defective, or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact Selecta Shop as soon as possible.

We may request information and photographs of the product, packaging, and any visible damage in order to evaluate the issue.

When appropriate, we may offer a solution that may include:

  • A replacement product.

  • A reprint.

  • A full or partial refund.

  • Another reasonable solution depending on the circumstances and applicable law.

We recommend that you do not dispose of the product or its packaging before receiving instructions from us, especially when the issue is related to shipping or transportation.

12. Intellectual Property

All content available on Selecta Shop, including but not limited to:

  • Logos.

  • Brand names.

  • Designs.

  • Illustrations.

  • Photographs.

  • Graphics.

  • Text.

  • Product descriptions.

  • Visual elements.

  • Marketing materials.

may be protected by copyright, trademark, and other intellectual property laws.

Unless expressly authorized, you may not copy, reproduce, modify, distribute, sell, publish, or commercially use our content.

The Selecta Shop name and its distinctive elements may not be used in a way that could create confusion regarding a relationship, affiliation, or authorization that does not exist.

13. Customer-Provided Content

If Selecta Shop allows customers to submit images, designs, text, or other materials for product customization, the customer represents and warrants that they have all necessary rights and permissions to use such content.

The customer is responsible for ensuring that any submitted material does not infringe the rights of any third party, including copyrights, trademarks, image rights, privacy rights, or other legal rights.

Selecta Shop reserves the right to reject content that we believe is illegal, offensive, infringing, or otherwise contrary to our policies.

14. Prohibited Activities

You may not use our store or services to:

  • Engage in fraudulent activities.

  • Violate any applicable laws or regulations.

  • Infringe intellectual property rights.

  • Distribute illegal content.

  • Attempt to gain unauthorized access to systems or accounts.

  • Introduce malware, viruses, or other malicious code.

  • Interfere with the security or operation of the website.

  • Provide false information when placing orders.

  • Make purchases using unauthorized payment methods.

We reserve the right to cancel orders and take appropriate action in response to suspicious or prohibited activities.

15. Third-Party Links

Our website may contain links or integrations to third-party services.

These third parties may operate independently and may have their own terms and privacy policies.

Selecta Shop does not necessarily control the content, operation, availability, or policies of external websites and is not responsible for their practices.

We recommend reviewing the applicable policies before using third-party services.

16. Privacy

The handling of personal information provided by customers is governed by our Privacy Policy.

By using Selecta Shop, you acknowledge that certain information may be necessary to process orders, process payments, arrange shipping, provide customer support, and comply with legal obligations.

Please review our Privacy Policy for detailed information about how we collect, use, and protect personal information.

17. Limitation of Liability

To the extent permitted by applicable law, Selecta Shop will not be responsible for damages, losses, or delays resulting from circumstances beyond our reasonable control.

These circumstances may include, but are not limited to:

  • Shipping carrier delays.

  • Customs issues.

  • Natural disasters.

  • Service interruptions.

  • Technical failures.

  • Third-party supplier issues.

  • Strikes.

  • Regulatory changes.

  • Force majeure events.

Nothing in this section is intended to exclude or limit liability that cannot legally be excluded or limited.

18. Errors on the Website

From time to time, our website may contain typographical errors or inaccuracies relating to prices, availability, descriptions, or other information.

We reserve the right to correct such errors and update information at any time.

When necessary, we may cancel or modify an order affected by an obvious error and notify the customer accordingly.

19. Changes to the Service

Selecta Shop may modify, suspend, or permanently discontinue certain features, products, or services offered through our store.

We do not guarantee that our website will be available continuously or without errors at all times.

20. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws governing the operation of Selecta Shop, without prejudice to consumer rights that cannot legally be excluded or limited.

Where appropriate, any dispute will first be addressed through direct communication with the customer in an effort to reach a resolution.

21. Contact Information

If you have any questions regarding these Terms of Service, an order, or any other aspect of Selecta Shop, you may contact us through the contact channels available on our online store.

Selecta Shop
Online Print-on-Demand Store

Email: supportcustomerselecta@selectashop.store
Website: https://selectashop.store
Country: Ecuador

Acceptance of These Terms

By using our website or placing an order with Selecta Shop, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these terms, please refrain from using our services or making purchases through our store.